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Question & Answer

1.Do you accept OEM project?
  Yes, we are the manufacturer whom focuses on doing OEM for our customers; we should be your best partner for OEM.

2.How can I get detailed product information?
  Please send us E-mail or Fax and inform us the model no. or describe the item in detail. We should make a prompt response.

3.What’s your minimum order quantity?
  The order quantity is flexible; you can order any quantity from samples to large orders.

4.Can I order product with our logo or design?
  Yes, we can provide customized products according to your requests. Also all our products are labeled as customers’ brand name or logo.

5.How to place an order?
  Please send us your purchase order by E-mail or Fax. If you have any request about the model design or packing, please send us the necessary documents. Our engineer will design it; we should send you a new drawing and Proforma Invoice by e-mail for your confirmation.
Necessary information for your order:
  - Product information: model no., quantity, packing detail
  - Delivery time required
  - Transportation

6.What’s your normal leadtime?
  Our leadtime for normal orders are within 60days. Or we can do some adjustment according to customers’ request, material supply & production situation.

7.What’s the loading quantity of your products per container?
  Take our most popular models JMP-180W-M6-G /JMP-220W-6M-G for example,
  Loading quantity: JMP-180W-M6-G /JMP-220W-M6-G,
  234PCS /20”, and 468PCS /40”, with our standard packing as 6 pcs /carton; while 3 cartons /plywood pallet.
  If you need more information for other models, please feel free to contact us by E-mail.

8.What’s the warranty of your products?
  5-year guaranty for workmanship
  12-year guaranty for max. 10% loss of power
  25-year guaranty for max. 20% loss of power

9.What’s your capacity of production?
  Our current capacity has reached 100MW with flexible production lines, both manual and automatic. Also our capacity for year 2009 will be 200MW.

10.What kind of certificates do you have for your panels?
  We have our panels with TUV, UL, IEC61215, CE, ROHS and ISO9001-2000 certified.

11.Can you provide the whole solar systems?
  Currently, what we provide is solar panels only; we do not provide other components (inverter, charge controller, battery ect.)

12.Can I be your distributor in other countries?
  I am afraid not; as we are the OEM manufacturer, and we do not have our brand name on the products, so you will not see JUMAO in the market.


Tel:86-592-5935731
     86-592-5931920
Fax:86-592-5935721 E-mail:sales@solargenerator.com